Join RSA and make a difference every day. 

Whether you are just beginning your career or looking to take the next progressive step in your journey, RSA Insurance is an organization where you can be yourself, learn and develop and a place where your ideas and contributions matter.  

With offices in Belfast, Galway, and Dublin, we have embraced hybrid work empowering our people to work flexibly and to suit their individual needs, which enables them to deliver great service to the customers we look after every day. Our Dublin office is also home to our sister-company 123.ie.        

At RSA and 123.ie we empower our customers to make a difference in their lives. And the same goes for our employees. We are proud to have 32 different nationalities represented in our workforce. Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas. 

 As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $21 billion of total annual premiums. 

We want you to thrive and grow with us – and we’ll give you all the tools, flexibility and learning opportunities you need to do it.

 And, if you bring your best, then we promise to give you, our best. 

 

Culture and Community 

 RSA is a purpose-driven business – our purpose is to ‘help people, businesses, and society prosper in good times, and be resilient in bad times’.  

 We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do. 

 We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.  

 Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.  

 

Our stats don’t lie… in our annual engagement survey  

87% of our people celebrate the diversity in their teams and the wider company  

90% of our people feel safe to speak up and share if they’ve made a mistake  

91% of our people feel valued and respected by leadership  

89% of our people are benefiting and thriving through our hybrid working model 

 

 

QA Analyst 12-month (Open to Internal applicant only)

At RSA/123.ie, you will have the opportunity to develop and establish quality assurance standards and measures within the organization. You will be integrated into a high performing Squad of cross functional resources aiming to improve our existing products & identify opportunities for new products using data & analytics.

You will be working to test exciting new applications & features being delivered to customers in an Agile fashion using manual and automated test methodologies. This includes developing test plans and test cases using TestRail, and ensuring the team adhere to our QA processes from the Concept phase right through to the Maintenance phases of the delivery lifecycle.

 

Key Responsibilities:

• Produce appropriate Test Plans, Test Cases and Test Data based on customer and product requirements and ensure they are followed.
• Ensure QA processes and procedures are documented, understood, and followed.
• Propose QA team quality procedures, standards, and specifications.
• Produce test progress status and reports using TestRail & circulate to key stakeholders.
• Execute manual tests when required to ensure the delivered software meets the Acceptance Criteria of the Story/Task.
• Collaborate with Developers, Business Analysts and Product Owners to ensure the successful implementation of changes and releases.
• Be an active participate in the Agile Scrum ceremonies.
• Liaise with the development team to ensure resolution of system defects using Jira as a defect management tool.
• Automate tests and maintain tests where appropriate using Microsoft Playwright.

Requirements:

• A drive for results, takes ownership of tasks and overcomes obstacles.
• Excellent communication skills, both oral and written.
• Exceptional attention to detail.
• A strong eye for quality, and knowledge and proven experience in software QA methodologies, tools, processes, and automation

 

Regulatory Requirements:

• If this role is defined as a "controlled function" by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that you meet the requirements as set out in the Fitness & Probity standards issued in this Act.

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.