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System Administrator/DevOps Engineer

Job Ref:

Job Title:
System Administrator/DevOps Engineer

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

Join and make a difference every day

At we empower our customers to make a difference in their lives. And the same goes for our employees.

As part of RSA Insurance Ireland, we have offices in Belfast, Galway and Dublin, where we’ve embraced hybrid working and empower our people to work flexibly to suit their needs and those of our customers.

Our diverse customer base benefits from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.

As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. Our business has grown organically and through acquisitions to over $20 billion of total annual premiums. 

We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it. 

And, if you bring your best, then we promise to give you, our best.

Culture and Community is a purpose-driven business – our purpose is to help people, businesses, and society prosper in good times, and be resilient in bad times’.

We do that by living our values – Integrity, Respect, Customer-driven, Excellence, and Generosity – in everything that we do.

We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Generosity is in our DNA and is the value that guides and enables our people to help others, protect the environment and make our communities more resilient. It drives our efforts to care for people and to give our time, financial resources and talent. We’re also committed to helping society adapt to a changing climate taking reasonable care to ensure that our business activities are conducted in an environmentally sustainable manner.

Out stats don’t lie… in our annual engagement survey

95% of our people are committed to driving innovation and change

91% of our people celebrate the diversity in their teams and wider company

90% of our people feel safe to share they’ve made a mistake

89% of our people strive to recognise colleagues for the amazing work they do

89% of our people know how their job supports the company’s strategy


So if you want to make a difference every day, we’d love to have you.


System Administrator/Junior DevOps Engineer

As a member of the ITS DevOps team your role will encompass supporting both and RSA.

You will support, improve & maintain the Azure technology stack to ensure systems security, reliability & availability, including advanced troubleshooting, log analysis, monitoring & a support role of the 123 ServiceDesk.

As part of a wider project team, you will lead automated, agile based release management to our 24x7 online application stack. Furthermore, you will be tasked to maintain, develop, and improve those release and development processes, systems and infrastructure, with a focus on automation

You will be empowered to research, innovate, design, and implement technical projects from start to closure, that deliver on the Devops strategy. You can take a lead role in the DevSecOps functions and deliver world class software


Key Responsibilities:

  • Innovate within the IYTS DevOps function to drive realistic automation into software lifecycle, infrastructure & release activities
  • Lead change to 24x7 production environments through ITIL based change management
  • Resolve complex technical issues in infrastructure, platforms & back-office systems
  • Provide critical analysis & implementation input on infrastructure design review sessions
  • Follow all ITIL based procedures: incident, problem, change management etc.
  • Maintain integrity of 24x7 technical architecture to agreed site reliability engineering principles
  • Use your experience and skills to research, design and implement technical projects with minimal oversight
  • Be able to clearly think through, communicate & participate in the wider ITS sessions
  • Foster a working knowledge of infrastructure & platform security principles & innovate in this area


We are looking for someone who has:

  • 3+ years' experience of success in a systems administration(Linux/Windows) role or equivalent, including project delivery
  • Demonstratable experience of supporting web application technologies (e.g. IIS, Wildfly, Apache or equivalent)
  • 1+ years' experience with release management in a 24x7, zero downtime, production environment
  • Fantastic scripting skills using Powershall & Bash or equivalent.
  • Successful automation experience
  • A working knowledge of cloud-based infrastructure
  • Enthusiasm! an eye for detail, a can-do attitude & someone willing to get stuck in and learn as they go
  • Demonstrated ability in staying abreast of technical developments in the industry and aligning them with strategic IT objectives
  • Strong written, verbal and interpersonal communication skills both in office & remote


It’d be nice if you also have:

  • Knowledge of Octopus Deploy, Jenkins and/or Azure Monitor & Analytics
  • Working knowledge of container technologies - Docker, Kubernetes etc
  • Knowledge of database languages: MariaDB, Sql Server etc
  • An interest in evolving SysOps methods, tools and techniques
  • An interest in developing technical security processes & previous experience of security infrastructure
  • Google tools - GTM, Analytics, other
  • Technical certifications


What we offer:

  • Flexible working arrangements
  • Challenging work – we love solving complex problems & we never stop think about how we can do things differently
  • Supportive working environment – we’re here to help!
  • Making a difference to our customers
  • Doing something different every day!
  • Continuous learning & support for training


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.


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