RSA and 123.ie

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise, and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers. We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today.

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:

Prepared to make the difference

Our Mission — how we will live our vision:

Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:

To empower people

Our Values — our DNA:

Love simplicity, Better every day, Do the right thing, Boundless ambition

We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

Culture and Community

Culture and community is a key priority within our organisation. We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard.

In RSA and 123.ie career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.

We cultivate an open and transparent culture where people can be their true selves. RSA and 123.ie support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities.

 

Business Change and Implementation Manager

Are you a driver of change? Are you passionate about helping people adapt to organizational and systems changes? We are currently recruiting for the role of Business Change and Implementation Lead to join the 123.ie Change Control team. The successful individual will be responsible for planning, developing, delivering, and tracking change deliverables including communications, stakeholder engagement, change impact assessment, organizational readiness analysis, coaching and resistance management.

 

Key Responsibilities

• Lead and implement change initiatives related to business processes and technologies.
• Drive adoption and proficiency of changes within the organization and working closely with Digital and IT functions
• Develop project strategies and plans, including assessment, communications, leadership alignment, change readiness, and end-user testing.
• Oversee team execution in accordance with project plans, tools, and methods.
• Develop short and long-term goals including objectives and execute against annual operational plan.
• Lead/facilitate meetings with stakeholders to ensure an understanding of the changes
• Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
• Facilitate change management activities with cross-functional team members and stakeholders to understand and ensure adoption of new process and technologies.
• To plan, manage and report on all aspects of User Acceptance Testing for delivery programmes. Coordinating all activities and dependencies of UAT to ensure the successful acceptance by the business owners of the delivery, which is a multiple component and technology solution.

 

Skills and Qualifications:

• Effective facilitation and influencing skills.
• Strong stakeholder management skills.
• Conflict resolution and negotiation skills.
• Good listening and communications skills.
• Strong business acumen.
• Project management and planning skills.
• Analytical mindset and critical thinking.
• Able to cope with pressure.
• Good problem-solving skills.
• Team player & able to collaborate with others.
• Development / coding skills (e.g. VBA, C#, Java, HTML, CCS) preferred but not required

 

 

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.