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Agile Coach

Job Ref:

Job Title:
Agile Coach

Dundrum - Dublin 16

Closing date:
Close date not set

Vacancy Description

RSA and

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.  We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today. 

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
To empower people

Our Values — our DNA:
Love simplicity, Better every day, Do the right thing, Boundless ambition
We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

Culture and Community

Culture and community is a key priority within our organisation. 
We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard. 

In RSA career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.
We cultivate an open and transparent culture where people can be their true selves. RSA support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities. 


Agile Coach

The Agile Coach a dynamic leader, a collaborator, and a problem solver with the skills, experience, and grit needed to challenge the status quo, find opportunities, and implement new ways of working to drive customer value and business efficiencies.

This role will work closely with Product Owners and Delivery teams to assess, plan, and implement agile transformation and organisational change initiatives in order to facilitate delivery excellence, faster time to market, greater business value and happier teams. A combination of experience and an in-depth knowledge of Agile principles, and practices, and scaling frameworks, such as SAFe, will equip you to coach and guide leaders through true organisational transformation.

Key Responsibilities:

  • Develop positive relationships with partners by not only focusing on the big picture, but also thoroughly understanding their business processes, challenges, and difficulties and thereby recommending implementable and effective remedies.
  • Elevate the conversation with business partners to a strategic level, understand strategic goals and propose plans to support them optimally.
  • Design and articulate Agile transformation journeys and help business areas scale from a team level to product, value stream and portfolio level practices.
  • Demonstrate Agile scaling frameworks to introduce new ways of working across the organisation, with the ability to identify potential issues and deviate from the traditional flow when needed
  • Resolve methodologies and procedures across the organisation, addressing increasingly complex solution delivery challenges Advises, guides and coaches, exercising discretion and latitude in reaching organisational goals.
  • Coach Senior Management in Agile best practices to aid adoption from top-down
  • Effectively communicate Agile principles, practices, and methodologies and overall operating model across the organization and facilitate a standardized approach to implementation.
  • Support development of Agile communities of practice to cultivate the growth of internal change agents, increase innovation and drive standards across the organisation.
  • Champion teamwork between business, product, design, and engineering teams to help establish the vision, set the direction, and maintain alignment to enable the delivery of relevant solutions meeting customer and business objectives.
  • Create content, facilitate training, and coach product, design and engineering leaders on how to demonstrate Agile principles throughout the agile product development lifecycle for iterative and feedback driven delivery of value.
  • Improve the agile maturity assessment of teams and build an improvement plan that brings a cross-functional uplift in teams’ delivery capabilities.


  • Professional work experience in one or more aspects of Information Technology (Design, Development, Program Management, or other related IT areas) including experience as a member of a team using Scrum or Kanban
  • Extensive experience as an Agile Coach including coaching team of teams to scale agile practices
  • Experience of having designed, and implemented agile / digital transformation initiatives at team, product, value stream, and Portfolio levels
  • Experience of coaching leaders and organisational change agents through multiple Agile Transformation initiatives
  • In depth knowledge and proven experience of using Lean and Agile Principles and techniques to tackle problems, both at a team and organisational level.
  • In depth knowledge and experience of industry standards SCRUM, Kanban and the Scaled Agile Framework (SAFe)
  • Customer focused and experience working with senior Product leaders facilitating senior level and strategic conversations
  • Strong communicator with the ability to visualise and articulate complex topics
  • Outstanding facilitation skills - bringing small and large audiences to quick decisions and aligning on direction
  • Coaching and mentoring experience with the ability to identify people’s strengths and weaknesses and steer or advise them on the best course of action
  • While this role is open in multiple locations, the teams to coach are globally distributed and therefore flexibility to work across time zones is needed at least for the initial 12 months.
  • Master’s degree or MBA
  • Industry standard Agile Certifications
  • Industry standard Project Management Certifications
  • Business Architecture and Value Stream Development


RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status



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