RSA and 123.ie

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland and Middle East. In Ireland, we have offices in Belfast, Galway and Dublin, where we empower our people work flexibly to suit their needs and those of our customers.  We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today. 

Looking to the future:

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:
Prepared to make the difference

Our Mission — how we will live our vision:
Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:
To empower people

Our Values — our DNA:
Love simplicity, Better every day, Do the right thing, Boundless ambition
We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

Culture and Community

Culture and community is a key priority within our organisation. 
We strive to create a diverse and vibrant workforce where everyone feels valued and everyone’s voice is heard. 
In RSA and 123.ie career progression is nurtured and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.

We cultivate an open and transparent culture where people can be their true selves. RSA and 123.ie support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities. 

 

Sales Executive 

Here in 123.ie we have a highly skilled Sales Team to ensure we deliver an outstanding customer experience at every point of contact. We pride ourselves on being an innovative leader in the insurance industry when it comes to what we provide and how we provide it. We commit to exceptional standards of customer care and professionalism.

Our contact centre deals with a large volume of calls and emails that we expect to be answered in a professional, friendly & efficient manner. We invest in our people through providing best in class training and supporting professional insurance qualifications.

We are looking for professional & driven people who are motivated by the desire to succeed

 

Why work with 123.ie?

• We invest in you through training and formal insurance qualifications – fully funded by 123.ie
• We are in Dundrum - close to the Luas, M50, major Dublin Bus routes and Dundrum Town Centre.
• We have a fun and creative culture with great employee social events including charity days, bake offs, family & wellness events, as well as celebrating diversity and inclusion.
• Rewards for high performers including ‘champions’ lunches & vouchers
• Home & motor insurance product discounts
• If you’re looking for a career, we have loads of opportunities for progression within 123.ie and our parent company RSA Insurance, with offices in Dublin, Galway & Belfast
• Modern offices with excellent facilities in a great location
• We offer a very market competitive salary of €22,000 with an excellent commission structure, you can expect to earn upwards of €35,000, with an opportunity to increase salary upon successful completion of insurance qualification
• Sociable hours of work, we are open between 9am to 5:30pm Monday to Friday and 9am to 3pm on Saturday
• Role begins on 20th of September 2021
• While the role is based in Dundrum, due to current guidelines there will be a requirement to be able to work both from home and in the office with the initial first few months working directly in the office

 

What skills & experience will you need?

• Expert communication skills, both verbal and written
• Proven track record in meeting targets and working in a busy environment
• Must be proficient in Microsoft Office and have excellent computer and keyboard skills
• The ability to work as part of a team
• Outstanding organisational skills with accuracy & attention to detail
• Exceptional professionalism and pride in ensuring excellent customer care
• Minimum requirements Leaving Cert or mature student

 

What will you be responsible for?

• Selling our products over the phone to new customers and retain our existing customers
• Follow up on potential clients and outbound sales
• To meet and exceed your assigned sales and call quality targets
• Support the day-to day activities of the team
• Offer advice on the insurance products we offer in accordance with regulation

 

If you are ready to provide a best in class customer experience in a great environment – we want to hear from you!

Regulatory Requirements:

• This role is a "controlled function" as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that the successful candidate meets the requirements as set out in the Fitness & Probity standards issued in this Act.

 

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status.