IT Helpdesk Administrator – Dublin (only internal applications)
Exciting new role within our highly experiences and skill IT Function in 123.ie. We are currently expanding our IT departments and looking to hire a IT Helpdesk Administrator to join our busy team.
This is an experiences opportunity to gain experience in excellent service delivery, you will drive the IT service function in 123.ie. This is a significant role, offering a superb opportunity to work closely with all business functions.
You will provide extraordinary customer service & technical excellence in line with the ITIL methodology. In the day to day operation, you will lead by example; tracking key metrics, and providing higher level support to frontline helpdesk staff. As part of a team you will handle incident and problem management and perform trend analysis to root out recurring issues.
Do you enjoy...?
How to apply:
We`d love to hear from you, please email your C. V’s to IE_Careers (IRE) <email@example.com>
123.ie is an equal opportunities employer