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Sales Supervisor - Internal Applications Only


Job Ref:
1084

Job Title:
Sales Supervisor - Internal Applications Only

Location:
Dundrum - Dublin 16

Closing date:
13th September 2019

Vacancy Description

Sales Supervisor  - Dublin  (open to internal applications only)

The main duties of the role will include but not be limited to:

  • Driving overall team performance
  • Attending Sales Performance Meetings on a weekly basis and discussing Team Performance
  • Reviewing agents calls and providing regular coaching
  • Communicating team performance on a daily basis and identifying opportunities for improvement
  • During recruitment drives, conducting interviews
  • Conducting weekly call reviews and documenting actions
  • Investigating complaints and any non-compliance.

 

You must have the following:

  • APA qualified at a minimum
  • An average call quality score of 9+ for both Technical and Customer Experience
  • A proven track record of excellent performance
  • Excellent communication skills
  • A flexible work ethos
  • Outstanding organisational skills with accuracy & attention to detail.

Your application should include your CV and a cover note outlining your suitability for the position

123.ie is an Equal Opportunities Employer



Sorry, this vacancy is closed.

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